Some Frequently Asked Questions about our Parks:
If you have any other queries feel free to contact us: HERE
Do I need an adult with me?
All customers under the age of 16 will need to have a waiver completed by a parent or guardian. Bouncers ages 13 years and older can bounce unsupervised once a waiver has been completed by a parent/guardian; any bouncers under 13 years of age must be supervised by a parent or guardian at all times whilst in the park.
Must I sign a waiver?
Yes, everyone who jumps is required to sign a waiver. Those under 16 must have their parent or guardian sign their waiver. Permission by phone or email is not sufficient. To sign waivers:
Sign a waiver for Super Tramp Plymouth
Sign a waiver for Super Tramp Sunderland
How old do I need to be to bounce?
For our General Bounce you need to be 5 years or older. We have designed our TOTS Club and Family Bounce for our younger bouncers click here for more information.
Do you have lockers?
We have a number of free lockers (Plymouth) and returnable £1 (Sunderland) available for valuables, phones etc. These are offered on a first-come, first served basis. Your property is left in these lockers entirely at your own risk.
Are there any weight or height restrictions?
For general admission our weight restriction is 17.5 stone (111kg). There is no height limit/restriction for general admission.
Can I bring my own food?
Due to our health and safety policy no self-catering is allowed. Snacks and hot and cold drinks are available from our on site our Café.
The only exception is that you may bring a birthday cake in for an official Super Tramp birthday party; they are not permitted to be brought in for any other occasion or to be eaten in our cafe.
Do you offer group rates?
Yes, for groups of 15 or more a discount applies during off peak periods. Click here for details on how to book and prices.
Can my children come and bounce without a parent or guardian?
All customers under the age of 16 will need to have a waiver completed by a parent or guardian. But anyone 13 or over can be signed in a left at the park for their session if a parent or guardians contact number has been left with reception.
Do I have to complete a waiver every time I come to bounce?
Yes, you will need to complete a waiver each time you bounce. Our Waivers are valid for 365 days from the date of completion subject to no medical or circumstance changes during that period.
Can I wear my own socks?
No, specific jump socks are required for grip and hygiene reasons. Our Super Tramp Grip socks can be purchased from reception for £2. Once you have them, they are yours to take them home and re-use them on your next Super Tramp visit.
I don’t want to bounce, is there somewhere I can wait for my children?
If you plan on coming down but don’t want to bounce, we have a café and viewing area. Our café has a variety of hot, cold and slush drinks, snacks, ice creams and cakes. Only people using the trampolines will be charged the admission price.
Do I need to book?
We recommend that you always book online. We can take bookings on site but to save disappointment, or a long wait, we strongly recommend booking online in advance. Please visit one of our sites to book online.
Do you offer military and services discount?
Yes, we offer a 10% discount on the admission price for cardholders on up to 4 bouncers only. *10% discount does not apply to our grip socks or in the cafe.